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Privacy POLICY           

At Cleaningstart, we value your privacy and are committed to protecting your personal data. In this privacy policy we explain what information we collect, how we use and protect this information, and what rights you have with regard to your personal data.

1.  Collected Information

We may collect the following personal data when you visit our website or use our services:

  • Name, contact details and address

  • Payment information

  • Data relating to your use of our website, such as IP address, browser type, date and time of access

2.  Use of Collected Information

We use the collected information for the following purposes:

  • Processing your requests and providing our services

  • Managing your account and communicating with you about your account

  • Improving our website and services

  • Sending marketing communications, if you have given your consent

  • Complying with legal obligations

3.  Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, theft or alteration. We use security measures such as encryption of data, restricted access rights, firewalls and periodic security audits.

4.  Data Retention

We will only retain your personal data for as long as necessary for the purposes for which it was collected and in accordance with applicable law. If your data is no longer needed, we will securely delete or anonymize it.

5.  Sharing information with third parties

We may share your personal data with trusted third parties who provide services on our behalf, such as payment processors. We ensure that these third parties comply with applicable privacy legislation and take appropriate security measures.​

6.  Your rights

You have certain rights with regard to your personal data, including the right to access, rectify, delete, limit processing and object to processing. You can also withdraw your consent to receive marketing communications at any time.

7. Cookies

Our website uses cookies and similar technologies to improve the functionality of the website and to optimize your user experience. 

The following cookies are used:

XSRF TOKEN   (used for security reasons)

HS   (used for security reasons)

SSR caching   (used for website rendering)

CIDX   (used for system monitoring/prevent errors)

Browser_sess   (used for system monitoring/prevent errors)

TS*   (used for security and anti-fraud reasons)

bSession   (used for browsing behavior)

Fedops.logger.X   (used for stability and browsing behavior)

language   (used to store language preferences)

8.  Changes to Privacy Policy and Cookies

We always reserve the right to change our privacy policy.

If you have any questions or comments about our privacy policy, please contact us by email at info@cleaningstart.be.

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